We promise to do all we can do to support you or your loved ones to live independently at home. Our wide range of products and services are tailored to your individual needs.
Our promise is underpinned by the values we are committed to practicing every day. These values express how we feel about Nottingham on Call. They include:
Everybody who works for Nottingham on Call cares about you as an individual. Your welfare is our top priority. We will do everything we can to make sure you receive the right service to support you in your day-to-day lives. Our service is available 24 hours a day, seven days a week.
We offer choice
We know that one size doesn’t fit all. We’ll get to know your needs on an individual basis and offer you the advice on which options could support you best. There are a range of packages and bespoke options available. We will find a solution, which takes the weight from your shoulders and leaves you focusing on the things that really matter.
Our professional staff will only ever recommend services which are right for you, at the right price. We pride ourselves on the quality of our customer service and believe we offer the best value for money service on the market.
We believe in quality
From your first contact with us, to the installation of your equipment, and our ongoing customer care, quality is our primary concern. We will always aim to provide you with the best possible service.
We are accessible
We are on-call 24 hours a day, seven days a week, 365 days a year. Our caring, knowledgeable and trained staff are based in Nottingham city centre. They have all the necessary local knowledge to respond to your alert as quickly and efficiently as possible.