We have a range of packages available to you, which we have built based on our years of experience responding to alarm calls from the residents of Nottingham.
Each package has been developed to provide the right type of assistance you need to help you feel happier, safer and more independent in your own home.
Although we have developed a few options, we do understand that not everyone is the same. We will always be happy to adapt any of these packages to your individual requirements, or to create bespoke packages from scratch, if that’s what works for you.
Please contact us to receive an individual quote.
Key safe available on all packages
For an extra 75p per week, all of these packages can include a police-approved key safe to allow ease of access in an emergency situation
For as little as £4.35 (plus VAT) per week, we will provide you with:
A Lifeline System
This system is connected to your landline and provides a direct link to the Nottingham on Call contact centre 24 hours a day, seven days a week.
A Pendant Alarm
The pendant alarm links to your lifeline system and allows you to press it wherever you are in the home to contact Nottingham on Call.
An Instant Response
Our service from a trained professional, based just down the road. Our call centre staff have local knowledge meaning we can offer you the fastest response possible
Operators who will stay on the line with you, until additional help arrives at your door
A Mobile Response
Our mobile response is for non-medical emergencies, if required. This is also available 24 hours a day, 365 days a year*
A Falls Lifting Service
Our Falls Lifting service is available for free as part of our personal alarm and monitoring support, to help non-injured fallers get up again safely.
*dependent on location within Nottinghamshire.
Please note: standard lifeline units connect to a telephone line. Your telephone line provider will charge you the standard call rate for all activations made by your alarm unit. This cost is normally minimal.
Secure at Home
For £5.95 (plus VAT) per week, we will provide you with everything in the Reassurance package. In addition, we will provide either a smoke detector or bogus caller alarm, and one of the following:
Extreme Temperature Monitor
This provides advanced alerts of extreme household temperatures, such as fire hazards or extreme winter conditions that could result in burst pipes.
Smoke detectors are self-contained devices that can detect a fire and give a warning alarm when they do so.
Carbon Monoxide Monitor
A carbon monoxide detector is a critical and potentially life-saving device that sounds an alert if it detects the presence of the odourless, tasteless and colourless gas.
Bogus Caller Alarm
Usually fixed near the front door, this button will offer reassurance in the event of an unexpected caller. It can also be used to summon assistance. Such incidents will be automatically recorded and could be used in evidence.
Safe at Home
For £6.99 (plus VAT) per week, we will provide you with everything in the Reassurance package. In addition, we will supply a falls detector and bed or chair sensor.
Designed to be worn on the wrist or belt, this will detect if you have had a hard fall and will automatically alert our local call centre team.
Chair or Bed Sensor
This sensor alerts us when someone has left and not returned to their bed. This can be useful for people who have problems getting out of bed unaided and may be susceptible to a fall. This reduces the need for individuals to be checked on repeatedly at night.
From just £2.50 a month we have a range of mobile care options which range from an App for your existing phone, to a pager-style device, and even specifically programmed smartphones. Using any one of these devices, you can contact us quickly if you fall, are taken ill, or are in need of urgent help. We can remotely access your location using GPS tracking on your device and make sure someone can find you as soon as possible. Prices include all data and call charges.
Doro Secure 580IP
This basic phone allows you to press for help when you need it, whether you are at home or out and about. £5.85 per week.
Doro 8040 Smartphone
This phone operates like a normal smartphone, but also includes a specific button to press if you need help, this can be activated whether you’re in the home or out. £6.55 per week.
Nottingham On Call Android App
If you already have an Android smartphone, you can download the NOC App, which will help you to call us for help if you need it. £5.35 per week. If you already have a NOC care alarm, it’s £2.50 per week.
We charge an initial installation fee of just £20. During your installation, one of our friendly and skilled engineers will fit your lifeline and walk you through how to use the technology.
Support for Independence
For £7.99 (plus VAT) per week, we will provide you with everything in the Reassurance, Secure at Home and Safe at Home packages.
We can create bespoke packages to meet your individual needs. To learn more about the items we offer, please view our full list of equipment. Bespoke packages are priced individually based on the combination of equipment you need.
For GSM lifelines (these are lifeline units which can work with a mobile phone) there is an additional charge of £1.50 per week. This includes all call charges.
For £3.50 (plus VAT) per week, you’ll get a daily phone call from a member of our team. This can be arranged at a time of your choosing and can be booked and changed on a weekly basis.
You may be eligible to have some of the cost of our services paid for by your local council, if you are in receipt of a long-term funded social care package. Call us on 0115 746 9010 to discuss.
Please contact us to talk through the options with one of our advisers.
If you would like to enquire about any of the above packages please contact us using the button below.